WebEx Online Meeting – To Stay Connected

Best meeting experience in any situation.

Webex meetings have never been more vital for staying connected. For some users, meeting experiences may be impacted due to the strain on regional service providers causing internet and PSTN outages or service degradation.

Webex Meetings Application

On your desktop the Webex Meeting application is the fastest way to join a meeting. Download Webex at https://www.webex.com/content/webex/c/en_US/index/downloads.html/

For Webex Meetings on IOS and Android download the latest from the app store

Your Schedule

Most people join their meetings on the hour, or 30-minute increments. You can get a faster join experience by joining 5 minutes early or even better yet schedule meetings on the 15th or 45th minute of the hour

Close Applications

Even if you’re not using them, applications on your device are using precious resources. Before your meeting, close any applications and browser sessions that you are not using for the best experience.

Hardwire Workstation

Depending on your location and how many people are using the same Wi-Fi around you – you may see slower speeds on Wi-Fi than on a wired ethernet connection to your workstation.

Speed Test

Not sure if your Wi-Fi can handle the call? Use the health checker feature at the top righthand corner of your Webex Meetings app (Supported from Webex Meeting version 39.5 for Windows and 39.8 for Mac OS and later). You can also use any internet based speed test to better understand your connection speeds.

Before A Call Share Content

Sending files before a meeting or sharing a link to the file rather than sharing your screen saves valuable bandwidth – so you can save your connection for great audio and video experience.

Switch To Audio Call

If your internet audio and video experience or call me/call back does not work, you can keep collaborating. Call in using the dial-in numbers in your meeting invitation to join via your cell phone or landline. If the primary phone number that is provided is temporarily unavailable, the invite includes a long list of other global log-in numbers you can try.